help - frequent questions

1. For any issue, who should I contact?

Should you have any issue or question about using your card or this Website, please contact


2. Where can the Gucci Gift card be purchased and redeemed?

Your Gucci Gift Card can be purchased and used in select stores. For a complete listing of where the card can be redeemed, please visit the store list.


Your Personal data is not sold, commercialized or rented to a third party. Every legal procedure has been held within CNIL (n° 730490). As per the Informatic and Freedom law of January 6th, 1978, you have the right to access and modify your Personal data.